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There are a total of over 300 staffs at the Resort.

Be the benchmarking Resort in this region.
Training plan: HACCP and Safety Management.

2009 mission statement: Revamping and preparing Batam View Beach Resort for competition ahead.

Core values:

• People: We view our employees as valuable assets and our guests as people to win over as our fans.
• Unity: We achieve as one team.
• Care: Taking care of employees and guests is our innate attribute.
• Enthusiasm: We perceive a challenging situation as an opportunity to excel.
• Zero defect: Savvy to do things right the first-time.

Batam View Beach Resort's people philosophies:

"Get the right people and get the people right."

• Recruit people who like the job, instead of need the job.
• Build passionate and diligent workforce.
• Develop strengths of people, instead of weaknesses.
• Empower people to resolve matters on the spot.
• Cultivate leaders and successors.

Customer care philosophies:

"Wow guests with thoughtful services."

• Guest service is everybody's job.
• Be friendly, cordial and helpful.
• Anticipate guests' needs.
• Treat every service as an important matter.
• Listen, acknowledge, handle immediately, follow through, and check back on guests' issues

Batam View Beach Resort is looking for (updated 6 August 2013) :

• General Manager.
• Asst FO Manager/ FO Supervisor/ FO Reception/ Reservation Manager/ Asst Reservation Manager/ Reservation Staffs.
• Director of Sales/ Asst. Director of Sales/ Sales Manager/ Asst Sales Manager/ Sales Executive.
• Guest Relationship Manager/ MarComm Manager/ MarComm Executive/ Event Coordinator.
• Hr Manager/ Training & Development Manager/ Administrations ( for all departments ).
• Asst Purchasing Manager/ Purchasing Executive/ Purchasing Staff.
• Executive Chef/ Executive Sous Chef/ Chinese Sous Chef/ Seafood Sous Chef/ CDP/ Cook.
• Chief Engineer/ Asst Chief Engineering/ Mechanics/ Electricians/ Plumbing/ Engineering staffs.
• Soundman/ Sound Technician.
• Waiter/ Waitress/ Bartender.
• Finance Controller/ Accounting staffs/ Night Auditor.
• Project Manager for all renovations.
• Graphic Designer.
• Housekeeping Supervisors and staffs.
• Chief Security/ Asst Chief Security/ Security Officer.
• Assist F & B Manager.

• Preferably Hotel Diploma.
• Possess at least 1 to 2 years experiences.
• Fresh grads with passion in customers service are welcome to apply.
• Excellent spoken and written English required.
• Excellent interpersonal and communication skills.